Why are time entries showing up as unapproved when I generate an invoice?
When generating a work invoice for a prospect in Landboss, you may discover that the number of Unapproved time entries listed on the Outstanding Time screen is not zero. Unapproved time entries are skipped when generating invoices or paystubs, so it's important to understand why that may be.
Landboss requires time entries to be approved by one or more users before the entries can be either invoiced or paid. If multiple time reviewers are configured for a time entry, the entry requires all time reviewers approve it. See About Time Review to learn more about how time review works.
It's also possible that those are entries that have been made for a billing period other than the one that you are invoicing for. To verify that, you can enter the period that you intend to invoice and click the Search button and any entries outside of that period will not be counted.
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