Common Questions
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How can I stop getting notification emails?
By default, all users will receive notification emails for any prospect that they have access to. You can unsubscribe from those emails by following the directions in this article.
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What should I do if I think I've found a bug?
We do our best to not introduce bugs in our software, but they still do happen. If you think you've found one, please let us know immediately.
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What do I do if I forget my password?
If you've forgotten your password, or you've been locked out of your account after too many incorrect password attempts, you can request your password be reset by following the directions in this article.
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Why can't I find the record that I'm searching for?
Landboss saves the last search filters that you used on the various search screens and it is possible to overlook previously entered filters. To ensure that you are starting from a blank search form click the reset link that is located right next to the search button.
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Why can't I login after resetting my password?
If you are having trouble logging in and resetting your password is not working, then it is possible that your user account has been deactivated by an account administrator.
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What should I do if I find a help article that is out-of-date?
While we strive to keep the help articles up-to-date, Landboss has had quite a few changes over the years, so it's possible that you will run into a help article that has screenshots or videos that are out-of-date or even text instructions that no longer make sense.
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